Learning computers can be a tortuous process because it ‘pings’ all those insecurities and inadequacies about learning new things. Then it becomes hard to focus on what you are trying to learn, which leads to feeling inadequate, which leads to…

Gianni! Gianni is patient. He is great at explaining things in different ways so if you don’t get it the first time he can come at it from another direction. He has a great sense of humor and a wonderful perspective: we were all newbies once!